{"id":5661,"date":"2019-11-16T10:12:53","date_gmt":"2019-11-16T02:12:53","guid":{"rendered":"https:\/\/www.anncer.com\/?p=5661"},"modified":"2019-11-13T10:42:41","modified_gmt":"2019-11-13T02:42:41","slug":"3%e6%9c%8823-24%e6%97%a5%e5%b9%bf%e5%b7%9eiso20000%e6%a0%87%e5%87%86%e4%b8%8e%e5%86%85%e5%ae%a1%e5%91%98%e5%9f%b9%e8%ae%ad","status":"publish","type":"post","link":"https:\/\/www.anncer.com\/5661.html","title":{"rendered":"3\u670823-24\u65e5\u5e7f\u5ddeISO20000\u6807\u51c6\u4e0e\u5185\u5ba1\u5458\u57f9\u8bad"},"content":{"rendered":"
\u8bfe\u7a0b\u76ee\u6807
\n\u25c7 \u5b66\u4e60\u4ece\u6574\u4f53\u89d2\u5ea6\u628a\u63e1IT\u670d\u52a1\u7ba1\u7406\u4f53\u7cfbSMS\u5efa\u8bbe
\n\u25c7 \u9610\u8ff0\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u4f53\u7cfbSMS\u7684\u76ee\u7684\u5305\u62ec\u653f\u7b56\u3001\u8fc7\u7a0b\u3001\u53ca\u6d3b\u52a8\u6240\u8fde\u7ed3\u6210\u7684\u67b6\u6784\u4f7f\u7684\u6240\u6709\u4fe1\u606f\u6280\u672f\u670d\u52a1\u80fd\u6709\u6548\u7684\u7ba1\u7406\u548c\u6267\u884c
\n\u25c7 \u638c\u63e1ISO 20000\u4f53\u7cfb\u7684\u57fa\u672c\u8981\u7d20\uff0c\u638c\u63e1\u8be5\u4f53\u7cfb\u7684\u5177\u4f53\u6267\u884c\u7a0b\u5e8f\u548c\u6807\u51c6\uff0c\u4f9d\u636eISO\/IEC 20000-1 part 1\u4e4b\u6807\u51c6\uff0c\u89c4\u5212\u3001\u5efa\u7f6e\u3001\u6267\u884c\u3001\u67e5\u6838\u3001\u5ba1\u67e5\u4e0e\u6539\u5584\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u7cfb\u7edf(ITSM)\u8fc7\u7a0b
\n\u25c7 \u638c\u63e1ISO\/IEC 20000\uff1a2018-1 part 1 \u7684\u6807\u51c6\u548cISO\/IEC 20000:2012-2 part 2\u7684\u5b9e\u65bd\u7ec6\u5219\u7684\u76ee\u7684\u3001\u5185\u5bb9\u3001\u548c\u76f8\u4e92\u5173\u7cfb
\n\u25c7 \u4f9d\u636eISO19011\u8981\u6c42\uff0c\u4e86\u89e3ITSMS\u5ba1\u6838\u5458\u5982\u4f55\u89c4\u5212\u3001\u6267\u884c\u3001\u62a5\u544a\u4e0e\u8ffd\u67e5\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u7cfb\u7edf(ITSMS)<\/p>\n
\u53c2\u52a0\u5bf9\u8c61
\n\u25c7 \u5e0c\u671b\u6df1\u5165\u4e86\u89e3\u5e76\u5728\u5b9e\u9645\u5de5\u4f5c\u4e2d\u5e94\u7528ISO 20000\u7406\u5ff5\u7684\u7ba1\u7406\u4eba\u5458
\n\u25c7 \u6b63\u5728\u8d1f\u8d23\u516c\u53f8ISO 20000\u7ba1\u7406\u4f53\u7cfb\u5efa\u8bbe\u53ca\u5b9e\u65bd\u7684\u4eba\u5458
\n\u25c7 \u4fe1\u606f\u90e8\u95e8\u8d1f\u8d23\u4eba\u3001\u7cfb\u7edf\u7ba1\u7406\u5458\u3001\u4fe1\u606f\u5b89\u5168\u7ba1\u7406\u4f53\u7cfb\uff08ISMS\uff09\u7684\u8d1f\u8d23\u4eba\u3001IT\u4e2d\u9ad8\u7ea7\u7ecf\u7406
\n\u25c7 \u4ece\u4e8bISO\/IEC 20000 \u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u7cfb\u7edf\u5bfc\u5165\u3001\u9a8c\u8bc1\u8f85\u5bfc\u54a8\u8be2\u987e\u95ee,IT\u5ba1\u8ba1\u5e08\uff0c\u5185\u5ba1\u5458<\/p>\n
\u4e00\u822c\u5e38\u89c1\u7684\u6709\u5982\u4e0b\u7c7b\u578b\u4f01\u4e1a\u4f1a\u5f00\u5c55ISO 20000\u8ba4\u8bc1\uff0c\u5305\u62ec<\/p>\n
1\u3001\u4fe1\u606f\u7cfb\u7edf\u54a8\u8be2\u89c4\u5212
\n2\u3001\u4fe1\u606f\u7cfb\u7edf\u8f6f\u4ef6\u8bbe\u8ba1\u5f00\u53d1
\n3\u3001\u4fe1\u606f\u6280\u672f\u54a8\u8be2
\n4\u3001\u4fe1\u606f\u7cfb\u7edf\u6d4b\u8bd5
\n5\u3001\u8f6f\u4ef6\u4ea7\u54c1\u6d4b\u8bd5
\n6\u3001\u4fe1\u606f\u7cfb\u7edf\u5de5\u7a0b\u76d1\u7406
\n7\u3001\u8f6f\u4ef6\u5de5\u7a0b\u76d1\u7406
\n8\u3001\u57fa\u7840\u8bbe\u65bd\u8fd0\u884c\u7ef4\u62a4
\n9\u3001\u786c\u4ef6\u8fd0\u884c\u7ef4\u62a4
\n10\u3001\u8f6f\u4ef6\u8fd0\u884c\u7ef4\u62a4
\n11\u3001\u7535\u5b50\u5546\u52a1\u652f\u6301
\n12\u3001\u8f6f\u4ef6\u8fd0\u8425
\n13\u3001\u6570\u636e\u5904\u7406
\n14\u3001\u547c\u53eb\u4e2d\u5fc3\u670d\u52a1\u53f0\u3002<\/p>\n
\u8bfe\u7a0b\u5185\u5bb9
\n\u25c7 ISO20000\u6807\u51c6\u65cf\u4ecb\u7ecd
\n\u25c7 \u4e0eITIL\uff0c COBIT\u7b49\u7684\u8054\u7cfb
\n\u25c7 \u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\u603b\u4f53\u8981\u6c42
\n\u25c7 \u7ec4\u7ec7\u6240\u5904\u73af\u5883
\n\u25c7 \u9886\u5bfc\u529b
\n\u25c7 \u8ba1\u5212
\n\u25c7 \u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\u652f\u6301
\n\u25c7 \u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\u8fd0\u8425\u6d41\u7a0b
\n\u25c7 \u8fd0\u8425\u89c4\u5212\u548c\u63a7\u5236
\n\u25c7 \u670d\u52a1\u7ec4\u5408
\n\u25c7 \u5173\u7cfb\u4e0e\u534f\u8bae
\n\u25c7 \u4f9b\u7ed9\u4e0e\u9700\u6c42
\n\u25c7 \u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\u8fd0\u8425\u6d41\u7a0b
\n\u25c7 \u670d\u52a1\u8bbe\u8ba1\u3001\u6784\u5efa\u548c\u8f6c\u79fb
\n\u25c7 \u89e3\u51b3\u4e0e\u5c65\u884c
\n\u25c7 \u670d\u52a1\u4fdd\u8bc1
\n\u25c7 \u6d41\u7a0b\u95f4\u7684\u534f\u8c03\u4e0e\u96c6\u6210<\/p>\n
\u25c7 ISO 20000\u8ba4\u8bc1\u5ba1\u6838
\n\u25c7 \u6b63\u5f0f\u8003\u8bd5<\/p>\n
\u57f9\u8bad\u5730\u5740\uff1a
\n\u5e7f\u5dde<\/p>\n
\u57f9\u8bad\u65f6\u95f4\uff1a
\n2\u5929 2019\u5e743\u670823-24\u65e5<\/p>\n
\u8bfe\u7a0b\u6536\u8d39\uff1a
\n\uffe52400\/\u4eba\uff0c\u542b\uff1a\u57f9\u8bad\u8d39\u3001\u57f9\u8bad\u8bc1\u4e66\u8d39\u3001\u5348\u9910\u8336\u70b9\u3001\u7a0e\u91d1\u3001\u6559\u6750\u8d39\uff1b\u4e0d\u542b\u4f4f\u5bbf\u7b49\u5176\u4ed6\u8d39\u7528\u3002<\/p>\n
\u62a5\u540d\u4fe1\u606f\uff1a
\n\u8bf7\u6dfb\u52a0\u5fae\u4fe1\u6216QQ\u597d\u53cb\u62a5\u540d\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"
\u8bfe\u7a0b\u76ee\u6807 \u25c7 \u5b66\u4e60\u4ece\u6574\u4f53\u89d2\u5ea6\u628a\u63e1IT\u670d\u52a1\u7ba1\u7406\u4f53\u7cfbSMS\u5efa\u8bbe \u25c7 \u9610\u8ff0\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u4f53\u7cfbSMS\u7684\u76ee\u7684\u5305\u62ec\u653f\u7b56\u3001… <\/p>\n