{"id":17926,"date":"2023-12-01T10:14:04","date_gmt":"2023-12-01T02:14:04","guid":{"rendered":"https:\/\/www.anncer.com\/?p=17926"},"modified":"2023-12-01T10:14:04","modified_gmt":"2023-12-01T02:14:04","slug":"%e3%80%90%e5%96%9c%e8%ae%af%e3%80%91%e9%9b%b7%e6%9b%bc%e5%85%89%e7%94%b5%e9%a1%ba%e5%88%a9%e9%80%9a%e8%bf%87iso20000%e4%bf%a1%e6%81%af%e6%8a%80%e6%9c%af%e6%9c%8d%e5%8a%a1%e7%ae%a1%e7%90%86%e4%bd%93","status":"publish","type":"post","link":"https:\/\/www.anncer.com\/17926.html","title":{"rendered":"\u3010\u559c\u8baf\u3011\u96f7\u66fc\u5149\u7535\u987a\u5229\u901a\u8fc7ISO20000\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\u8ba4\u8bc1"},"content":{"rendered":"

\u559c\u8baf\uff0c\u7ecf\u8fc7\u4e3a\u671f6\u4e2a\u6708\u7684\u6df1\u5165\u8f85\u5bfc\u4e0e\u57f9\u8bad\uff0c\u56fd\u5185\u77e5\u540d\u7684\u5149\u7535\u79d1\u6280\u4f01\u4e1a-\u96f7\u66fc\u5149\u7535\u987a\u5229\u901a\u8fc7ISO20000\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\u8ba4\u8bc1\u3002<\/p>\n

\u5efa\u7acb\u548c\u5b9e\u65bdISO20000\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\uff08IT Service Management\uff0cITSM\uff09\u7684\u597d\u5904\u5305\u62ec\uff1a<\/p>\n

### 1. \u63d0\u9ad8\u670d\u52a1\u8d28\u91cf
\n– ISO 20000\u6807\u51c6\u4e3aIT\u670d\u52a1\u7ba1\u7406\u63d0\u4f9b\u4e86\u6700\u4f73\u5b9e\u8df5\u6846\u67b6\uff0c\u5e2e\u52a9\u4f01\u4e1a\u63d0\u9ad8\u670d\u52a1\u8d28\u91cf\u3001\u6ee1\u8db3\u5ba2\u6237\u9700\u6c42\u5e76\u63d0\u5347\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002<\/p>\n

### 2. \u786e\u4fdd\u4e1a\u52a1\u8fde\u7eed\u6027
\n– \u5b9e\u65bdISO 20000\u6709\u52a9\u4e8e\u4f01\u4e1a\u8bc6\u522b\u6f5c\u5728\u7684\u6545\u969c\u70b9\uff0c\u5e76\u5236\u5b9a\u76f8\u5e94\u7684\u9884\u9632\u63aa\u65bd\uff0c\u4ece\u800c\u786e\u4fdd\u4e1a\u52a1\u7684\u8fde\u7eed\u6027\u548c\u7a33\u5b9a\u6027\u3002<\/p>\n

### 3. \u589e\u5f3a\u7ade\u4e89\u4f18\u52bf
\n– \u83b7\u5f97ISO 20000\u8ba4\u8bc1\u53ef\u4ee5\u589e\u5f3a\u4f01\u4e1a\u7684\u5e02\u573a\u7ade\u4e89\u529b\uff0c\u56e0\u4e3a\u8fd9\u8868\u660e\u7ec4\u7ec7\u6709\u80fd\u529b\u63d0\u4f9b\u7b26\u5408\u56fd\u9645\u6807\u51c6\u7684\u9ad8\u8d28\u91cfIT\u670d\u52a1\u3002<\/p>\n

### 4. \u7b26\u5408\u6cd5\u89c4\u8981\u6c42
\n– \u5bf9\u4e8e\u67d0\u4e9b\u884c\u4e1a\u6216\u5730\u533a\uff0c\u9075\u5b88\u6cd5\u89c4\u53ef\u80fd\u8981\u6c42\u4f01\u4e1a\u5177\u5907\u6709\u6548\u7684IT\u670d\u52a1\u7ba1\u7406\u4f53\u7cfb\u3002ISO 20000\u53ef\u4ee5\u5e2e\u52a9\u4f01\u4e1a\u6ee1\u8db3\u8fd9\u4e9b\u5408\u89c4\u6027\u9700\u6c42\u3002<\/p>\n

### 5. \u6539\u8fdb\u5185\u90e8\u6c9f\u901a\u4e0e\u534f\u4f5c
\n– ISO 20000\u5f3a\u8c03\u8de8\u90e8\u95e8\u4e4b\u95f4\u7684\u5408\u4f5c\u4e0e\u6c9f\u901a\uff0c\u901a\u8fc7\u6539\u8fdb\u5185\u90e8\u6d41\u7a0b\u548c\u670d\u52a1\u4ea4\u4ed8\uff0c\u4fc3\u8fdb\u56e2\u961f\u95f4\u7684\u534f\u540c\u5de5\u4f5c\u3002<\/p>\n

### 6. \u51cf\u5c11\u98ce\u9669\u548c\u6210\u672c
\n– \u901a\u8fc7\u7cfb\u7edf\u5316\u7684\u65b9\u6cd5\u7ba1\u7406\u548c\u63a7\u5236IT\u670d\u52a1\u98ce\u9669\uff0c\u53ef\u4ee5\u51cf\u5c11\u7531\u4e8e\u5b89\u5168\u4e8b\u4ef6\u6216\u670d\u52a1\u4e2d\u65ad\u5bfc\u81f4\u7684\u6210\u672c\u635f\u5931\u3002<\/p>\n

### 7. \u52a0\u5f3a\u4f9b\u5e94\u5546\u5173\u7cfb
\n– ISO 20000\u7684\u6807\u51c6\u65b9\u6cd5\u540c\u6837\u9002\u7528\u4e8e\u9009\u62e9\u548c\u7ba1\u7406\u4f9b\u5e94\u5546\uff0c\u8fd9\u6709\u52a9\u4e8e\u786e\u4fdd\u5916\u90e8\u5408\u4f5c\u4f19\u4f34\u63d0\u4f9b\u7684\u670d\u52a1\u8d28\u91cf\u8fbe\u5230\u9884\u671f\u6c34\u5e73\u3002<\/p>\n

### 8. \u63d0\u5347\u5458\u5de5\u6280\u80fd
\n– \u901a\u8fc7\u57f9\u8bad\u548c\u8ba4\u8bc1\uff0c\u5458\u5de5\u80fd\u591f\u638c\u63e1\u5148\u8fdb\u7684IT\u670d\u52a1\u7ba1\u7406\u7406\u5ff5\u548c\u6280\u672f\uff0c\u63d0\u9ad8\u4ed6\u4eec\u7684\u4e13\u4e1a\u80fd\u529b\u3002<\/p>\n

### 9. \u63d0\u4f9b\u8861\u91cf\u6307\u6807
\n– ISO 20000\u5b9a\u4e49\u4e86\u4e00\u7cfb\u5217\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPIs\uff09\uff0c\u7528\u4e8e\u8bc4\u4f30IT\u670d\u52a1\u7684\u8d28\u91cf\u3001\u6548\u7387\u548c\u6709\u6548\u6027\u3002<\/p>\n

### 10. \u8ffd\u6c42\u6301\u7eed\u6539\u8fdb
\n– \u6807\u51c6\u9f13\u52b1\u7ec4\u7ec7\u91c7\u7528\u6301\u7eed\u6539\u8fdb\u7684\u539f\u5219\uff0c\u5b9a\u671f\u5ba1\u67e5\u548c\u4f18\u5316IT\u670d\u52a1\u7ba1\u7406\u8fc7\u7a0b\uff0c\u4ee5\u9002\u5e94\u4e0d\u65ad\u53d8\u5316\u7684\u4e1a\u52a1\u73af\u5883\u548c\u5ba2\u6237\u9700\u6c42\u3002<\/p>\n

\u603b\u4e4b\uff0cISO 20000\u6807\u51c6\u4e3a\u4f01\u4e1a\u63d0\u4f9b\u4e86\u4e00\u5957\u5168\u9762\u7684\u3001\u53ef\u91cf\u5316\u7684IT\u670d\u52a1\u7ba1\u7406\u65b9\u6cd5\u8bba\uff0c\u5e2e\u52a9\u4f01\u4e1a\u5728\u5f53\u4eca\u9ad8\u5ea6\u4f9d\u8d56\u6280\u672f\u7684\u73af\u5883\u4e2d\u4fdd\u6301\u7ade\u4e89\u529b\uff0c\u540c\u65f6\u786e\u4fdd\u4e1a\u52a1\u8fd0\u8425\u7684\u53ef\u9760\u6027\u548c\u5b89\u5168\u6027\u3002<\/p>\n

\"\u4fe1\u606f\u5b89\u5168\u54a8\u8be2\u516c\u53f8\"<\/a>

\u4fe1\u606f\u5b89\u5168\u54a8\u8be2\u516c\u53f8<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\u559c\u8baf\uff0c\u7ecf\u8fc7\u4e3a\u671f6\u4e2a\u6708\u7684\u6df1\u5165\u8f85\u5bfc\u4e0e\u57f9\u8bad\uff0c\u56fd\u5185\u77e5\u540d\u7684\u5149\u7535\u79d1\u6280\u4f01\u4e1a-\u96f7\u66fc\u5149\u7535\u987a\u5229\u901a\u8fc7ISO20000\u4fe1\u606f\u6280\u672f\u670d\u52a1\u7ba1\u7406… <\/p>\n

<\/div>\n

Read More \u2192<\/a><\/p>\n","protected":false},"author":3,"featured_media":16939,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[54,62,206,230],"class_list":{"0":"post-17926","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-company-news","8":"tag-iso20000","11":"tag-230"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/posts\/17926"}],"collection":[{"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/comments?post=17926"}],"version-history":[{"count":1,"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/posts\/17926\/revisions"}],"predecessor-version":[{"id":17927,"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/posts\/17926\/revisions\/17927"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/media\/16939"}],"wp:attachment":[{"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/media?parent=17926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/categories?post=17926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.anncer.com\/wp-json\/wp\/v2\/tags?post=17926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}